Identified - We have identified an incident affecting a subset of customers with the Paylocity integration. Paylocity is blocking an IP address from Finch needed to fetch updates from the integration. Our team is in talks with Paylocity and Finch to get this allowlisted.
Sep 30, 2022 - 09:42 PDT
Update - We are continuing to work on a fix for this issue.
Sep 29, 2022 - 17:20 PDT
Identified - Finch has identified the issue and is implementing a fix.
Sep 21, 2022 - 15:25 PDT
Investigating - We have identified an incident where Insperity integrations through Finch disconnect after an hour. This will affect all customers using the Insperity integration. Finch informed us that their authentication method with Insperity is broken, which is the root cause of the issue. We are in contact with Finch and will update once we have an ETA from them for a fix.
Sep 09, 2022 - 09:30 PDT
Vanta Web App
?
Operational
90 days ago
99.97
% uptime
Today
Vanta Agent Server
?
Operational
90 days ago
100.0
% uptime
Today
Third-Party Connections
?
Partial Outage
90 days ago
98.95
% uptime
Today
Vanta External API [beta]
?
Operational
90 days ago
100.0
% uptime
Today
Vanta Marketing Site
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We have identified an incident affecting a subset of customers with the Asana integration. Asana was sending us all accounts associated with the Asana "Personal Projects" workspaceId instead of just a particular customer's accounts. This included Asana customers outside of the scope of Vanta. We are in contact with the Asana team, Vanta has deleted the offending data and Asana is working on resolving on their end.
Sep 29, 17:20 PDT
Identified -
We have identified an incident where it looks like Asana is sending us bad data, affecting a subset of customers with the Asana integration. We are investigating and will update with progress.
Sep 29, 15:02 PDT
Resolved -
There was an issue with connecting AWS accounts and organizations. We have now fixed this, and administrators should be able to link successfully.
Sep 29, 15:30 PDT
Update -
A fix has been released to resolve the issue with connecting AWS accounts and organizations, administrators should be able to link successfully.
Sep 29, 10:42 PDT
Update -
A fix has been released to resolve the issue with connecting AWS accounts and organizations. We will continue to monitor the situation.
Sep 29, 10:35 PDT
Monitoring -
There is an issue with connecting AWS accounts and orgs. A forward fix has been implemented and we are monitoring the situation.
Sep 29, 09:42 PDT
Resolved -
The Linear connection flow for granting Write Access and Ticket creation has been resolved and is now working again.
Sep 27, 13:44 PDT
Identified -
We have identified an issue with Linear in which the flow to grant write access is not working as expected. If Linear is already linked with write access, the create ticket flow is not working as expected.
The issue has been identified and a fix is in testing.
Sep 27, 12:53 PDT
Resolved -
This incident has been resolved, in-product notification has been sent to affected users with more information.
Sep 22, 15:46 PDT
Identified -
We have identified an incident where email notification frequency changed from daily to weekly unexpectedly for a subset of customers. We are investigating and will update with progress.
Sep 22, 12:46 PDT
Resolved -
We have identified an incident where new Rippling integrations are failing to connect due to an authorization error on the Rippling website. This is now fixed, and new Rippling integrations should be functioning as expected.
Sep 22, 15:21 PDT
Monitoring -
We have identified an incident where new Rippling integrations are failing to connect due to an authorization error on the Rippling website. We have identified a fix and are currently monitoring. Please write into support@vanta.com with any questions.
Sep 22, 10:58 PDT
Investigating -
New Rippling integrations are failing to connect due to an installation error on the Rippling website. We have reached out to Rippling to report the issue.
Sep 21, 15:24 PDT