Update - We are currently investigating with Rippling's engineering team and actively looking into this issue. Customers who have the Rippling integration connected may start observing fetching errors. No customer action is required on the errors at this point in time.
Feb 27, 2026 - 04:16 PST
Update - We are continuing to investigate this issue.
Feb 26, 2026 - 04:41 PST
Update - We are continuing to investigate this issue.
Feb 25, 2026 - 10:36 PST
Investigating - We have observed an issue with fetches regarding the Rippling integration. This affects fetches for computers and background checks.
Our team is actively investigating and will provide updates when possible.
Feb 25, 2026 - 09:02 PST
Resolved -
This issue is fully resolved now - customers that were affected should have tests passing as expected now and previous failures are invalidated.
Feb 20, 12:42 PST
Investigating -
Some customers may see security trainings related tests that errantly flipped from pass to fail - we've identified the cause and are mitigating at the moment.
Feb 20, 11:45 PST
Resolved -
This incident has been resolved, and Document imports from Confluence, Google Drive and Share Point should be functioning as expected.
Feb 18, 16:40 PST
Identified -
We've identified the issue and are working on the fix.
Feb 18, 12:48 PST
Investigating -
We've identified an issue where customers are unable to complete the import documents flow for Confluence, Google Drive and Share Point Integrations. This issue does not cause any data loss and our team is working to resolve this as quickly as possible. We'll provide more updates here
Feb 18, 12:02 PST