Resolved -
This incident has been resolved. HR users and accounts have been restored.
Sep 10, 16:47 PDT
Update -
The Engineering team has successfully re-linked HR accounts and is currently actively working to restore links to Access accounts.
Sep 9, 09:10 PDT
Update -
All of the missing users from Google Workspace(GSuite) should now be restored on the People page. The Engineering team is currently actively working to restore links to HR accounts and Access accounts.
We will continue to keep you updated on our progress towards complete resolution.
Sep 3, 11:58 PDT
Identified -
Some users may be missing users synchronized from Gsuite. We deployed a fix for the Gsuite integration, and are re-synchronizing all impacted accounts. Users will be automatically restored when this process completes.
Sep 3, 05:28 PDT
Investigating -
We have identified an issue with GSuite users syncing and are deploying a fix. GSuite users are expected to be synchronised automatically.
Sep 3, 04:23 PDT