Checkr identified and fixed a bug that caused their API to return incorrect data. Background checks have been restored for affected domains at this time.
Posted Jun 07, 2022 - 19:26 PDT
Monitoring
We are working with Checkr and they have identified the issue.
Posted Jun 07, 2022 - 17:52 PDT
Update
We have escalated to Checkr and we continue to investigate while we wait for a response on their end.
Posted Jun 07, 2022 - 12:33 PDT
Update
We are continuing to investigate this issue.
Posted Jun 07, 2022 - 11:26 PDT
Investigating
We have reports of background checks changing states from being complete to “in progress” for customers using the Checkr connection. We are currently investigating the issue and will provide updates as they become available.
Please keep in mind this only for users who use the Checkr integration. All other background check integration are performing as normal.
Update 6/7/22 11:16 AM
We’ve temporarily switched off data collection from Checkr to prevent additional confusion. We’re continuing to investigate and have reached out to the Checkr team.
Posted Jun 07, 2022 - 11:05 PDT
This incident affected: Vanta Integrations (3rd Party Integrations).