Error "You do not have permission to perform that action" when attempting to utilize OneSchema file uploads

Incident Report for Vanta

Resolved

This issue has been resolved and you should no longer see the error message when uploading files moving forward. If you have any questions or concerns, please don’t hesitate to contact us at support@vanta.com.
Posted Nov 03, 2023 - 11:19 PDT

Update

Our team has identified the root cause, and are working on a fix. We will keep you updated with progress.
Posted Nov 03, 2023 - 08:30 PDT

Identified

We have identified an issue where customers are receiving error "You do not have permission to perform that action" when attempting to upload files via OneSchema. This is impacting all customers attempting to utilize OneSchema file upload.

Our team has identified the issue and is working on a fix.
Posted Nov 02, 2023 - 08:22 PDT
This incident affected: Vanta Web App (Core App, Access Reviews, Vendor Risk Management).
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