Issue with reminder emails for vendor assessment evidence request

Incident Report for Vanta

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 17, 2026 - 16:20 PDT

Update

As a workaround, customers can manually send evidence requests in the app which will trigger the notifications.
Posted Apr 17, 2026 - 13:07 PDT

Investigating

We are currently investigating an issue where automated emails are not being sent for evidence requests and request reminders.
Posted Apr 17, 2026 - 12:53 PDT
This incident affects: Vanta Web App (Core App).