This incident appears to be resolved with Rippling MDM. Please reach out to Vanta Support at support@vanta.com if you are still experiencing issues.
Posted Oct 28, 2024 - 15:46 PDT
Monitoring
A Fix from Rippling has been released and we're seeing a number of the issues be resolved. We'll continue to monitor the situation to confirm the fix was successful.
Posted Oct 25, 2024 - 13:15 PDT
Update
Rippling has identified the root cause of the issue, and is now working releasing a fix.
Posted Oct 24, 2024 - 13:31 PDT
Identified
We've successfully Identified the issue, and are working on a solution. We've determined that Rippling is transiently not returning some metadata we use to filter device scoping in Vanta.
Posted Oct 21, 2024 - 16:45 PDT
Investigating
We are currently having trouble getting MDM computers from Rippling. We're investigating the root cause of this issue and should have an update soon.