Bulk policies import workflow is broken

Incident Report for Vanta

Resolved

This incident has been resolved.

Posted Aug 15, 2025 - 16:00 PDT

Identified

The issue has been identified, and a fix is being worked on.

Posted Aug 15, 2025 - 11:00 PDT

Investigating

We are investigating an issue when customers are bulk uploading policies vai an import, they get an error. This is effecting all customers. We removed access from the feature, until this issue is resolved.

Any customers with imports in progress will not be able to complete their imports and will not be able to access the import page until we turn the feature flag back on. There will be no data loss and these customers can continue from where they left off once we deploy the forward fix and turn the feature flag back on

Posted Aug 15, 2025 - 07:30 PDT

This incident affected: Vanta Device Monitor.