Issue with Jira data refresh causing 'Records of security issues being tracked (Jira)' test to show as 'Needs attention'

Incident Report for Vanta

Resolved

Our Engineering team has implemented a fix for this issue and this should now be resolved. The team has also invalidated the test history for the duration of the incident for customers impacted.

Posted Jan 17, 2025 - 07:12 PST

Identified

Our Engineering team has identified the issue and is working on implementing a fix.

Posted Jan 16, 2025 - 15:05 PST

Investigating

We have identified an issue with Jira data refreshes that has caused the 'Records of security issues being tracked (Jira)' test to show as 'Needs attention' which is impacting all customers using the Jira integration for task tracking.

Our team is investigating the root cause and will provide an update as soon as possible."

Posted Jan 16, 2025 - 14:12 PST

This incident affected: Third-Party Integrations.