This incident has been resolved. Trustpage Trust Centers and Questionnaire Automation should be functioning as expected.
Posted May 31, 2024 - 05:05 PDT
Update
We've received an update from the upstream vendor, they are working to resolve the issue and estimate a fix will take approximately 6-12 hours. The remaining issue is isolated only to resource downloads from all services hosted by Trustpage. We will continue to provide updates as they become available.
Posted May 30, 2024 - 13:24 PDT
Identified
Vanta engineers have identified an issue with an upstream vendor and are working to implement a fix. We are monitoring the behavior and will continue to provide updates as they become available.
Posted May 30, 2024 - 10:42 PDT
Update
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Posted May 30, 2024 - 09:38 PDT
Investigating
We have identified an issue with Trust Centers and Questionnaire Automation hosted by Trustpage. The services are experiencing elevated error rates and are partially unavailable.
Our team is investigating the root cause and will provide an update as soon as possible.
Posted May 30, 2024 - 09:37 PDT
This incident affected: Vanta Web App (Questionnaire Automation, Trust Center).