"Your Access Review free trial ends tomorrow” Notification Sent in Error to Current Customers

Incident Report for Vanta

Resolved

We have resolved this issue. All affected customers will receive an email outlining further details.

Posted Aug 24, 2023 - 12:34 PDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 24, 2023 - 12:33 PDT

Identified

Access Review customers may have erroneously received a free trial expiration email message on August 24th. This email was intended for customers with an expiring free trial and not for current customers. We apologize for the inconvenience of this message and are working on a corrected email.

Posted Aug 24, 2023 - 06:52 PDT

This incident affected: Vanta Web App (Access Reviews).