Integration data not updating; Agent data not updating; Agent failing to register

Incident Report for Vanta

Resolved

This incident has been resolved.

Posted Nov 25, 2020 - 16:13 PST

Update

Normal service is now restored. Updated data may take up to an hour to appear in the dashboard and information from the Vanta Agent may take up to 24 hours.

Posted Nov 25, 2020 - 16:12 PST

Update

We are continuing to monitor for any further issues.

Posted Nov 25, 2020 - 10:54 PST

Monitoring

We are continuing to monitor the situation. You can also keep up to date on AWS outages at https://status.aws.amazon.com/

Posted Nov 25, 2020 - 10:53 PST

Investigating

Customers are experiencing problems with data updating in Vanta and the Vanta agent registering due to a current AWS outage. We are monitoring the situation and will continue to share information here as it becomes available. You can also keep up to date on AWS outages at https://status.aws.amazon.com/.

Posted Nov 25, 2020 - 10:30 PST

This incident affected: Vanta Web App (Core App) and Vanta Device Monitor.